At the heart of New Zealands Capital our client is seeking their next team lead who has the ability to provide leadership, build strong relationships and promote a customer centric service to it's users and customers. Our client is in the market for a Permanent Service Desk Team Lead who is looking for their next challenge.
- Team Management, providing direction, performance management, training and upskilling of its team members
- Managing the overal performance of the Service Desk
- Providing world class customer service to its users and customers
- Direction and clarity to it's team members
To Be Successul:
- Experience with CA Service Desk Management or R12/R14
- ITIL Certified
- Service Desk Management or Service Desk Team Lead experience
- Patient, Strong Communicator, Leading Peers
- Experience in using and configuring processes with a modern IT Service Tool
If this sounds like you : Apply through the advert 518936 or alternatively email your CV to Tupou.Sopoaga@TEKsystems.com
Only applicants with valid work permits will be considered for this role.