Job Snapshot

Employment Type:
Job ID:

Job Summary

  • Contracting opportunity
  • Excellent hourly rate
  • Remote working

The Role:
Our Government client is looking for experienced Service Desk Analysts to provide remote support and training for their customers. The successful candidate will be taking calls to provide Level 1 support, commissioning devices, and administering training.

Technical skills:

  • Experience providing level 1 support
  • Excellent communication and experience providing phone support
  • Understanding of Windows 10 and O365 environments, and devices

Culturally you will be:

  • Helpful, patient and calm
  • Passionate about customer service and having a strong why
  • Happy to go out of your way to provide the best experience


  • Trouble shooting L1 incidents
  • Providing remote support and training
  • Commission and distribute devices and applications

You must be immediately available and currently located in Wellington to be considered for this opportunity.

Apply here to register your interest. For more information you can contact Diego Hormaza in our Wellington office on (04) 978 1055 or on