- New cards and payments product launch
- Retail banking experience
- Long contract which starts now
Our customer is launching two credit cards and one debit card in the first half of the year and needs two contract business analysts to support the product launch.
Scope of role
Documenting business operational processes;
Drafting and submitting risk and compliance review for internal approval;
Supporting implementation of control and assurance processes;
Drafting and submitting product terms and conditions for internal approval;
Completing fraud tool documentation with third party vendors;
Documenting change management processes;
Documenting customer-facing employee card product training materials;
Managing the application and implementation project for digital wallet enablement;
Documenting the business case and procedures for the Client’s proprietary Buy Now Pay Later feature.
5 years of business analysis experience
Background in cards and payments
Industry background in retail banking, payments, fintech payments
Product release preferably in cards and payments
Strong customer and commercial acumen and you are always asking why are we doing this and what value are we creating.
Customer journey and process mapping
Digital and marketing experience is a plus